Should you need advisory support or implementation assistence for any of the Academy courses you implement within your organization - our partner is:

Cost-Benefit Analysis (CBA) is a systematic approach to estimating the strengths and weaknesses of alternatives that an organization is considering. It is a technique that is used to determine options that provide the best approach in terms of benefits outweighing costs. A CBA is also defined as a... more
Available: Now
Category: Company
Any time you modify how a company functions, you are asking employees to move outside of their comfort zone, and trust that the change is for the better. The problem with that, is only 22% of frontline employees report that they enjoy leaving their comfort zone. If you want to move past your... more
Available: Now
Category: Company
Any time you modify how a company functions, you are asking employees to move outside of their comfort zone, and trust that the change is for the better. The problem with that, is only 22% of frontline employees report that they enjoy leaving their comfort zone. If you want to move past your... more
Available: Now
Category: Company
Social media has become so prevalent that most employers use it to engage in daily business, from promoting their products and services to recruitment. With social media here to stay, each organization needs to determine what types of policies they are going to employ, should they allow social... more
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Category: Employees
Having your finger on the pulse of your customer’s current and future needs is a critical piece of your overall organizational, product development, sales, and marketing strategies. Organizations employ several different methods to get this information from their customers. Typically most... more
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Category: Customers
(** This course can be purchased individually **) The customer may always be right, but that doesn't mean all customers are easy to deal with. Anyone who's ever worked with customers can tell you they can be downright unruly. Still, if you want to stay in business, you've got to deal with them.... more
Available: Now
Category: Customers

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