Should you need advisory support or implementation assistence for any of the Academy courses you implement within your organization - our partner is:

This is part 1 of a 2 course series. It is well known that most new product launches will ultimately fail in the marketplace. The stakes are too high for organizations to assume they know what is best for the consumers of their product or provide enhancements to an existing product line that... more
Available: Now
Category: Products
This is part 2 of a 2 course series. This online course picks up where Part 1 left off and focuses on techniques for gathering the information, turning the information into intelligence, and consolidating all intelligence into credible deliverables for your organization. It is well known that most... more
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Category: Products
Numerous suppliers of Customer Management systems have evolved over the years and provide a vast array of applications from simple to complex enterprise-wide applications. The choice can be daunting for an organization. This is further complicated by the growth in data, increasing complexity in... more
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Category: Customers
Calculating the benefits of implementing a win/loss intelligence program can be very challenging because most organizations, and win/loss vendors, don’t set it up properly. Most organizations understand that having a win/loss intelligence program in-place is something that “should” be done, they... more
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Category: Customers
Many organizations choose not to do package selections because they feel like they don’t understand all the steps required to achieve it successfully. Involving an outside vendor requires them to spend most of their time understanding your organizational requirements. The issue? Nobody knows the... more
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Category: Company
It is frustrating to see any intelligence program fail, but organizations using the wrong tools and techniques bring additional obstacles into intelligence projects and jeopardize the success of the program. When asked about internal intelligence programs most organizations rank it as strategically... more
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Category: Company

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