Key Performance Indicators (KPI's) are metrics used to help organizations define and measure progress towards achieving its objectives or critical success factors. KPI's are what we observe in order to verify whether, or to what extent, it is true that progress is being made towards our organizational and departmental goals, which define what business objectives you want to achieve.
This online course will step you through how to establish and implement measurable KPI's in your organization and what techniques need to be followed in order to ensure success. This course will also teach you techniques for measuring progress and achievements, classifying activities, outputs and goals, as well as ensuring stakeholder interaction and assessing KPI performance.
Establishing KPI's are one of the most critical aspects to any intelligence project. This course will teach you best practices in how to enable those KPI's to be strategic and measurable. Your organizational intelligence projects have to be built on a solid foundation in order for the program to be credible by your organization and enable cross-functional proactive communication.
Obtain your Course Completion Document
When you successfully pass a test you will obtain a Course Completion document (this proves you took, and passed, that specific course). Collect the specific Course Completion documents for any given SME roadmap - when all are obtained for a given SME roadmap, submit those documents to firstname.lastname@example.org in one email and we will issue you a Subject Matter Expert personalized certificate.
After viewing this course you can take the test below.
A password is required to take the online test. To obtain your password, click here and your email will be verified to see if you're a current subscriber at the Academy. If verified, your password for taking tests will be emailed to you.