Key Performance Indicators (KPI’s) help organizations understand how well they are performing in relation to their strategic goals and objectives. A KPI can be defined as providing the most important performance information that enables organizations, or their stakeholders, to understand whether the organization is on track or not.
KPI’s serve to reduce the complex nature of organizational performance to a small number of key indicators in order to make performance from intelligence programs more understandable and digestible.
This online course reviews the characteristics and importance of creating, categorizing, and assigning KPI's for tracking intelligence programs.
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