Should you need advisory support or implementation assistence for any of the Academy courses you implement within your organization - our partner is:

This is part 2 of a 2 course series. Implementing a Win/Loss Intelligence Program enables organizations to access the minds of their buyers. Existing customers and lost prospect intelligence can be leveraged by numerous stakeholders in an organization to allow more focused and concise strategic and... more
Available: Now
Category: Company
From a customer service professional perspective we focused on putting your best face forward. You have learned how to present yourself by using basic courtesies, communicating effectively, and building strong relationships. You focused on putting your customers first. You learned special skills to... more
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Category: Customers
Few organizations can achieve or sustain high customer retention without driven, productive, and engaged employees. Engaged employees are happy and enthusiastic about their work and their organization. They also approach their jobs with energy, which in turn delivers productivity, innovation and... more
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Category: Employees
Strategic Business Planning helps management understand the current situation of their organizational challenges. This in turn allows management to plan for the future. In a world of rapid change, it is critical for management to think strategically and plan for the future. Since the rate of change... more
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Category: Company
Whether for a CIO, VP of business operations, solutions architect or director of development, new or existing product launch activities have taken on a greater sense of urgency with competition from not only other primary competitors, but also new entrants into your market wanting a piece of your ... more
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Category: Products
Information costs you money and intelligence makes you money. No truer words have ever been said; unfortunately many intelligence vendors that exist today still primarily deliver "information" to customers and pass it off as "intelligence". This online course will discuss what is necessary for... more
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Category: Customers

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