Should you need advisory support or implementation assistence for any of the Academy courses you implement within your organization - our partner is:

From a customer service professional perspective we focused on putting your best face forward. You have learned how to present yourself by using basic courtesies, communicating effectively, and building strong relationships. You focused on putting your customers first. You learned special skills to... more
Available: Now
Category: Customers
Few organizations can achieve or sustain high customer retention without driven, productive, and engaged employees. Engaged employees are happy and enthusiastic about their work and their organization. They also approach their jobs with energy, which in turn delivers productivity, innovation and... more
Available: Now
Category: Employees
This is part 2 of a 2 course series. Implementing a Win/Loss Intelligence Program enables organizations to access the minds of their buyers. Existing customers and lost prospect intelligence can be leveraged by numerous stakeholders in an organization to allow more focused and concise strategic and... more
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Category: Company
Strategic Business Planning helps management understand the current situation of their organizational challenges. This in turn allows management to plan for the future. In a world of rapid change, it is critical for management to think strategically and plan for the future. Since the rate of change... more
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Category: Company
This is part 1 of a 4 course series. VoiceoftheBusiness Academy features many customer experience and competitive intelligence courses, and we have also included several courses, like this one, that will provide demonstrations from Market Awareness' intelligence portal so you can see what a typical... more
Available: Now
Category: Miscellaneous
This is part 2 of a 4 course series. VoiceoftheBusiness Academy features many customer experience and competitive intelligence courses, and we have also included several courses, like this one, that will provide demonstrations from Market Awareness' intelligence portal so you can see what a typical... more
Available: Now
Category: Miscellaneous

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