Employees ultimately drive organizational success. While financial results are most closely aligned with the product or service offered to your customers, those offerings are only as good as what your employees deliver. Starting with top leadership and moving down through all levels to the front-line employee, performance matters. Employee performance in turn is driven by employee engagement. So what drives your employee engagement? Is your company doing what it needs to do to keep employee engagement strong? If not, are you willing to accept the risk of putting your organizational success in jeopardy?
This online course will enable you to internally implement an employee insight and engagement intelligence program. The infrastructure, analytical tools, and framework will help you understand what matters most to your employees and identify what you need to do to increase employee performance and reduce turnover.
The course will implement a research-based model of employee performance that includes engagement, strategic alignment, and manager competency. The measurable key indices will provide actionable Gap Scores that will enable you to plan a strategy for increasing levels of employee commitment and workforce effectiveness.