Employees ultimately drive organizational success. While financial results are most closely aligned with the product or service offered to your customers, those offerings are only as good as what your employees deliver. Starting with top leadership and moving down through all levels to the front-... more
Available:
Category: Employees
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others. For leaders,... more
Available: Now
Category: Employees
Social media has become so prevalent that most employers use it to engage in daily business, from promoting their products and services to recruitment. With social media here to stay, each organization needs to determine what types of policies they are going to employ, should they allow social... more
Available: Now
Category: Employees
Few organizations can achieve or sustain high customer retention without driven, productive, and engaged employees. Engaged employees are happy and enthusiastic about their work and their organization. They also approach their jobs with energy, which in turn delivers productivity, innovation and... more
Available: Now
Category: Employees
(design and creation being planned) This is a bundle of six mini courses all focused on developing effective interviewer skills. Effective interviewer skills are critical for making accurate hiring decisions and are at the core of any selection process. However in many organizations, interviews are... more
Available:
Category: Employees
(design and creation being planned) The identification and development of high potentials is a key talent management process in organizations but is also one of the least understood talent measures. When done poorly, deserving individuals are overlooked and undue investments are made in false... more
Available:
Category: Employees

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