(design and creation being planned) You may wonder how some organizations implement and manage intelligence programs while making it seem like an effortless endeavor. It can be anything but, for most organizations, so don't let those others fool you by making it look easy. There are dozens of... more
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(design and creation being planned) You don’t need to be a prophet to accurately predict your customers’ needs and desires. You just need intelligence and a strong strategy in place for acquiring, managing, and leveraging this intelligence in a secure, responsible way. Easier said than done.
One of... more
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(design and creation being planned) Many organizations now realize the value of traditional videos that focus on products or training. They are just now starting to understand the incredible value of an About Us video and its impact on both existing customers and prospects. About Us videos are a... more
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Few organizations can achieve or sustain high customer retention without driven, productive, and engaged employees. Engaged employees are happy and enthusiastic about their work and their organization. They also approach their jobs with energy, which in turn delivers productivity, innovation and... more
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Not long ago, sales intelligence meant little more than dialing through the newest list of leads. While that approach may seem quaint today, it highlights how far organizations have evolved in their ability to support revenue growth through insight.
Modern sales teams no longer rely on volume alone... more
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This course is Part 2 of a two-course series and builds on the foundation established in Part 1, focusing on how to operationalize and scale a Win/Loss Intelligence Program for maximum organizational impact. By accessing the honest perspectives of existing customers and lost prospects,... more
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