(design and creation being planned) Salesperson performance perceptions are a result of various customer interactions from as early as the RFP process to post implementation support engagement. Salespeople are the customer-facing aspect in a majority of organizations and customer perception intelligence is the best way to gauge effectiveness in their abilities.
This online course introduces an intelligence component to implementing a salesperson perception program by obtaining measurable key performance indicators from existing customers, which in turn allows actionable intelligence to be leveraged within your organization on sales-related aspects. This course will allow your organization to view the salesperson intelligence both strategically and tactically in order to allow sales alignment to ignite additional revenues.
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