Confidentiality means “Keeping information you know about someone else to yourself” and only disclosing it to others with the consent of the person who owns it. In other words, respecting a person's privacy and the confidence in which they have provided information to you, and then not relaying it... more
There is a direct correlation between the initial communication you can establish with a potential client and the overall level of trust they have for you in the long term. Also, you will find the most success if you can communicate to others in the way that they most appreciate.
"The Discovery"... more
In real estate, asking great questions is right up there with “Establishing Trust” as one of the most important attributes you can have. Asking great questions is where you ask a series of questions that open the respondent to reveal important information. By asking these types of questions, many... more
This Influential Conversation is called "The Greeting", and it should be used the very first time you meet someone in person. It can be a buyer, seller, fellow agent, vendor, prospective client, or essentially anyone you encounter. When you use The Greeting, you will come across as caring,... more
Continuously improving your communication skills is vital to scaling your real estate career. If people struggle to understand your point or have to ask clarification questions during a conversation, they may get annoyed. Being long-winded, or the opposite, providing too little detail, is perceived... more
In real estate, differentiating yourself as an agent is an absolute necessity. You must be able to capture the attention of the client, amplify your value, and create a compelling reason for them to want to work with you.
Your “Value Statement” is exactly what it sounds like. It is a description... more
