By definition, a transition is the process of “moving from one state to another.” It is the process where we take someone from being a person we have met to a place where we serve them professionally. In other words, they become a client or a referrer – either right away, or at a time in the future... more
The Luxury Client is surrounded by “Professional” problem solvers, such as consultants, lawyers, and advisors. They are not afraid to spend money if it means they will encounter fewer issues throughout a process. This is one reason why they want highly capable professionals involved in their real... more
The way you communicate and influentially deliver a message is very important. Better communication is a continuous learning process, and your best teacher is experience. By definition, an “Acquisition” is “something that can be acquired or gained”. In our situation, the acquisition is the... more
A powerful dynamic occurs when a Luxury Agent becomes a “Lifelong Advisor”. This means they are the agent that a Luxury Client always turns to and the one they confide in and treat like a good friend. The one they trust and have confidence in to always perform at their best. The Luxury Client will... more
There is a direct correlation between the initial communication you can establish with a potential client and the overall level of trust they have for you in the long term. Also, you will find the most success if you can communicate to others in the way that they most appreciate.
"The Discovery"... more
This is part 1 of a 3-part video training on the luxury home listing process. The most successful Luxury Agents follow a predictable and consistent listing process, that are covered here. When working to list a luxury home, it is important to set proper expectations with the seller from the initial... more
