It is frustrating to see any intelligence program fail, but organizations using the wrong tools and techniques bring additional obstacles into intelligence projects and jeopardize the success of the program. When asked about internal intelligence programs most organizations rank it as strategically... more
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Category: Company
Intelligence projects revolve around the need for information. Thus, delivering relevant and well-packaged intelligence to the people who requested it is of utmost importance. Intelligence deliverables are the tangible output of organizational intelligence projects. At the end of the day, measuring... more
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Category: Company
Performance management is the formal process by which an organization focuses employees’ efforts, evaluates individual and team progress, and directs employees’ performance improvement actions. When done effectively, performance management can provide a strategic advantage for an organization. ... more
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Category: Employees
Text analytics and sentiment analysis are quickly becoming some of the most vital strategic initiatives that organizations are flocking to in order to gain a competitive advantage in today’s world of big data and social media informational overload. The business-drivers of quickly being able to... more
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Category: Company
Any organizational leader will tell you that knowing how your competitors sell their wares and at what price is simply good business practice. But how do you obtain this information? Is it ethical and legal to implement a mystery shopping intelligence program? As in all other aspects of... more
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Category: Customers
Successful organizations not only make obtaining timely, relevant, and measurable data a priority in providing organizational intelligence, but they also use it as a basis to easily identify expectations and priorities. Many organizations strategically plan their quarterly meetings around these... more
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Category: Sales

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