(currently being designed and created)
Available:
Category: Employees
This online course will describe Porter’s Four Corners, Five Forces, and Six Forces predictive analysis models that organizations apply to internal situations to determine realistic competitor reactions. Each of the three models will be explained along with their strengths, weaknesses, criticisms,... more
Available: Now
Category: Company
When people hear marketing, they assume the worst: big marketing budgets, a marketing expert, years of experience, etc. In fact, marketing doesn’t need to be too costly or too complicated. If you are a small business owner you have got to have a good intelligence marketing plan in-place in order to... more
Available:
Category: Marketing
Nearly 75% of all cross-sell opportunities occur within the first 90 days of acquiring a new customer. A robust customer onboarding process enables organizations to take control, from initial enrollment through welcome kits and subsequent cross-sell and up-sell activities. To succeed, organizations... more
Available: Now
Category: Customers
One of the largest challenges facing organizations is the need to maximize customer engagement and increase revenue while minimizing the cost of delivering an outstanding customer experience. With rising customer acquisition costs, organizations are turning towards intelligence feedback programs to... more
Available:
Category: Customers
Information costs you money and intelligence makes you money. No truer words have ever been said; unfortunately many intelligence vendors that exist today still primarily deliver "information" to customers and pass it off as "intelligence". This online course will discuss what is necessary for... more
Available: Now
Category: Customers

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